• Legal
    • Legal Transcription
    • Mobile Dictation App
    • Conference Center Locations
    • Readback Deposition Services
  • Healthcare
    • Medical Transcription
    • EMR Charting
    • Mobile Dictation App
    • The No-Click Documentation Solution
    • Customer Bill Of Rights
  • Insurance
    • Property Content Valuations
    • Insurance Transcription
    • Mobile Dictation App
    • Customer Bill Of Rights
  • Government
    • Public Safety Transcription
    • Spanish Translation
    • Mobile Dictation App
  • Education
  • Software
    • IW360 Platform
    • IW360 Support Portal
    • IW360 Knowledge Base
    • First Draft Speech Recognition
    • InfraWare Mobile App
    • Software Downloads
    • Platform Updates
  • About
    • Newsroom
    • Privacy and Security Policy
    • InfraWare Careers
    • Employee Testimonials
    • Social Responsibility
    • Contact Us

Call 877-235-7239 today for a free consultation.

Sales@InfraWare.com
InfraWare Documentation Ecosystem and ServicesInfraWare Documentation Ecosystem and Services
  • Legal
    • Legal Transcription
    • Mobile Dictation App
    • Conference Center Locations
    • Readback Deposition Services
  • Healthcare
    • Medical Transcription
    • EMR Charting
    • Mobile Dictation App
    • The No-Click Documentation Solution
    • Customer Bill Of Rights
  • Insurance
    • Property Content Valuations
    • Insurance Transcription
    • Mobile Dictation App
    • Customer Bill Of Rights
  • Government
    • Public Safety Transcription
    • Spanish Translation
    • Mobile Dictation App
  • Education
  • Software
    • IW360 Platform
    • IW360 Support Portal
    • IW360 Knowledge Base
    • First Draft Speech Recognition
    • InfraWare Mobile App
    • Software Downloads
    • Platform Updates
  • About
    • Newsroom
    • Privacy and Security Policy
    • InfraWare Careers
    • Employee Testimonials
    • Social Responsibility
    • Contact Us

Healthcare

Customer Bill of Rights

1. You have the right to a genuinely engaged relationship demonstrated by prompt and responsive communication.

InfraWare respects the importance of your time.  That is why we have live Representatives available to answer and direct your call to the appropriate person in a timely fashion.  A dedicated Account Manager is also always available during business hours to answer your questions.

2. You have the right to HIPAA trained Medical Language Specialists.

The privacy and security of patient data is critical.  InfraWare is HIPAA compliant, SOC2 audited, and ensures that each and every transcriptionist completes HIPAA certification compliance training yearly.

3. You have the right to count on our meticulous attention to detail.

InfraWare provides several layers of quality assurance to provide you with the accurate documentation. All transcriptionists are put through a rigorous 100% QA training process and subject to random audits of their files every week.  All transcriptionists must maintain 98% or higher QA scores to be retained.

4. You have the right to a customized workflow adapted to your needs.

With comprehensive options including secure emailing, faxing, and and even uploading directly into your EMR, InfraWare will customize a solution that meets your workflow needs.

5. You have the right to expect industry leading interoperability.

InfraWare’s No-click Documentation℠ offers your doctors easy-to-use dictation software and high-quality medical transcription that will integrate into any EMR for MU/MACRA compliance.

6. You have the right to professional assistance / ideas from our team.

Customer satisfaction is our number one priority, and we will work with you to provide the best possible documentation process for you and your organization.

7. You have the right to a documentation process that can be used to lower costs and improve patient care.

Accurate and compliant documentation is crucial to the healthcare industry, and we understand the importance of being a part of that process. We will work with you to find ways to improve workflows and provide high-quality documentation that saves you time and reduces costs. We want to help reduce your documentation burden.

Let us enable your most amazing performance.

 

    Thank you for visiting us! To learn more, please complete the form, and one of our Customer Experience Specialists will be in touch soon.

    I'd like to learn more about:

    Related to:

     

     

      Thank you for visiting us! To learn more, please complete the form, and one of our Customer Experience Specialists will be in touch soon.

      I'd like to learn more about:

      Related to:

       

      Advertisment

      Benefits For

      Transcription Companies
      Lawyers
      Insurance Agents
      Clinicians
      EMR Vendors
      Healthcare Consultant
      Management

      Resources

      InfraWare Knowledge Base
      Interoperability
      Platform Support Portal
      Software Downloads
      Careers

      Contact Info:

      InfraWare, Inc.
      19 South 6th Street, Suite 900
      Terre Haute, IN 47807
      877-235-7239
      sales@infraware.com
      www.infraware.com

      © 2025 · InfraWare, Inc.

      • InfraWare Privacy Policy